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How homebet Handles Your Personal Data

At homebet, we treat the personal details you share with us — your name, contact information, payment identifiers and account activity — with care and clarity.

Data collected only for account purposesUPI, Paytm, PhonePe identifiers encrypted at restNo data sold to third partiesAccount deletion requests honouredJurisdiction-dependent access applies

Explore the Lobby Read FAQ

What Data We Collect and Why

homebet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with homebet, we collect the information needed to verify your identity, process transactions and keep your account secure. This includes your registered name, email address, mobile number, and — where you choose to deposit via UPI, Paytm or PhonePe — the

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identifiers associated with those payment methods. We also log IP addresses, device types and session timestamps to detect unauthorised access attempts. We do not collect payment credentials such as UPI PINs or full bank account numbers; those remain with your payment provider. All data processing is
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subject to local law and applies only where permitted in your region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you wish to access, correct or delete the personal data we hold on your account, our privacy support team is available seven days a week.

DATA HANDLING PRACTICES

Six Ways We Protect and Respect Your Data

We built our data practices around the principle that your personal details belong to you.

Encrypted Storage

All personal data, including payment identifiers from UPI, Paytm and PhonePe transactions, is stored using AES-256 encryption at rest.

Cookie Controls

We use session cookies for account security and analytics cookies to understand how pages perform.

Account Security Logs

Every login attempt, password change and payment method update is logged with a timestamp and device fingerprint.

Data Retention Schedule

Transaction records are retained for the period required by applicable financial regulations in the regions where we operate.

Third-Party Sharing Policy

We share data with payment processors like UPI networks and Paytm only to complete transactions you initiate.

Your Right to Access and Correct

You may request a copy of all data we hold on your account at any time.

Your Privacy Questions, Directly Answered

These are the questions our account holders ask us most often about how we handle personal data. If your question is not covered here, reach out via live chat or email and our privacy team will respond within two business days.

We collect your name, email address, mobile number and, where applicable, the payment identifiers linked to your UPI, Paytm or PhonePe account. We do not store your UPI PIN, bank login credentials or full card numbers.

Profile data is deleted within 30 days of a verified closure request. Transaction records are retained for the duration required by financial regulations applicable in the regions where local law permits us to operate.

Yes. Submit a data access request via email or the on-site contact form. Our privacy team will compile and send you a full copy of your account data within 14 business days of verifying your identity.

No. We share payment identifiers only with the processors needed to complete your UPI, Paytm or PhonePe transactions. We do not sell or trade your personal data to advertisers or any unrelated third party.

Session cookies keep your account secure during login. Analytics cookies help us understand page performance. You can turn off non-essential cookies at any time through the cookie preference panel in your account settings.

Contact our support team immediately via live chat. Change your password right away. We will review your security log, lock the account if needed, and launch an internal investigation within 24 hours of your report.

This policy applies to all accounts opened and used where local law permits. Access and data rights depend on the regulations applicable in your region. Check your local rules to confirm eligibility before opening an account.

How homebet Handles Your Personal Data

How to Contact Us About Your Data

Six Ways We Protect and Respect Your Data

Encrypted Storage

Cookie Controls

Account Security Logs

Data Retention Schedule

Third-Party Sharing Policy

Your Right to Access and Correct

Your Privacy Questions, Directly Answered

01 What personal data does homebet collect when I open an account?

02 How long does homebet keep my personal data after I close my account?

03 Can I request a copy of all the data homebet holds about me?

04 Does homebet share my data with advertisers or marketing companies?

05 How do cookies work on homebet and can I turn them off?

06 What should I do if I think my account data has been accessed without my permission?

07 Does this privacy policy apply to me if I access homebet from India?

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